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General Conditions
The selected date and time are considered a preference, not a confirmed appointment. The hotel staff will confirm the final date and time based on availability.
Your spa booking will not be considered confirmed until payment is received and confirmed by VIVOOD Landscape Hotel & 5E Spa.
We recommend arriving at the spa 15 minutes before your scheduled appointment. You’ll be able to relax in our Pool & Resting Lounge until your treatment begins.
Delays not attributable to the hotel may result in a shortened treatment and/or service duration.
The spa is a smoke-free area, and smoking is strictly prohibited throughout the facilities.
No outside food or drinks are allowed.
Guests under the influence of alcohol or drugs will not be allowed to access the spa or receive any treatment.
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