This website does not collect users’ personal data without their knowledge, nor is such data disclosed to third parties unless this is expressly stated at the time of data collection.
At VIVOOD MADAPAR, S.L., we are committed to privacy and transparency.
Below, we provide detailed information on how we process personal data, as well as all relevant information regarding such processing.
Processing of data relating to potential customers and website contacts
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Information on data protection
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Data controller: |
VIVOOD MADAPAR, S.L.
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Purpose: |
To process your request and send you marketing communications
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Legal basis: |
Performance of a contract. Consent of the data subject.
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Recipients: |
No data will be transferred to third parties, unless required by law.
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Rights: |
You have the right to access, rectify and erase your data, as well as other rights set out in the additional information, which you may exercise by contacting the data controller at the address provided.
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Source: |
The data subject themselves. |
Full information on data protection
1. Who is the data controller?
Name: VIVOOD MADAPAR, S.L.
Tax ID No.: B86702768.
Address: C/ CRONISTA CARRERES, 11 GROUND FLOOR LEFT – 46003 VALENCIA
Telephone: (+34) 96 631 85 85
Email: lopd@vivood.com.
2. Why do we process your personal data?
When a user fills in the contact form on this website, they are providing personal information for which VIVOOD is responsible. This information may include personal data such as your IP address, name, postal address, email address, telephone number and other details. By providing this information, the user consents to their information being collected, used, managed and stored by VIVOOD solely as described in this Privacy Policy. VIVOOD uses two systems for collecting personal information:
•Subscription form: The following personal data is requested: name, email address, city and interests, in order to respond to the requirements of VIVOOD users. Please note that the data provided will be stored on the servers of SOLUCIONES WEB ON LINE S.L. (VIVOOD.com’s hosting provider) within the EU.
•Room booking: In this case, you will be redirected to a web platform owned by GLOBAL OBI, S.L.U. The data requested is collected and processed directly by GLOBAL OBI, S.L.U. The files containing this data are the property of GLOBAL OBI, S.L.U.
There are other reasons why your personal data is processed:
• To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
• To support and improve the services offered by this website.
• We also collect other non-identifying data obtained through certain cookies that are downloaded to the user’s computer when they browse this website, as detailed in the cookie policy.
• To manage social media.
VIVOOD may have a presence on social media. The processing of data relating to individuals who follow VIVOOD’s official social media pages will be governed by this section. It will also be subject to the terms of use, privacy policies and access regulations of the relevant social media platform in each case, which have been previously accepted by the VIVOOD user. It will process your data for the purposes of properly managing its presence on the social media platform, informing you of VIVOOD’s activities, products or services. It may also be used for any other purpose permitted by the social media platform’s regulations. Under no circumstances will followers’ social media profiles be used to send individualised advertising. VIVOOD does not sell, rent or transfer personal data that could identify the user, nor will it do so in the future, to third parties without prior consent.
No automated decisions will be made based on the data provided.
3. How long will we keep your data?
The personal data you provide will be retained:
• For as long as the business relationship continues.
• Unless you request its erasure or restriction.
4. What is the legal basis for processing your data?
The legal basis for processing your data is as follows:
Performance of a contract: To respond to your enquiry
Consent of the data subject: To send you marketing communications, including by electronic means
5. To whom will your data be disclosed?
In order to provide services strictly necessary for the performance of its activities, VIVOOD shares data with the following service providers, subject to their respective privacy policies.
All third-party services offered are strictly necessary for the provision of my services and have been selected with due regard to the rights I uphold on this website.
The following companies will have access to the personal information necessary to carry out their duties as data processors, but may not use it for any other purposes. Furthermore, they must process personal information in accordance with this Privacy Policy and applicable data protection legislation.
Hosting: SOLUCIONES WEB ON LINE S.L. processes data for the purpose of providing its services as a hosting provider to VIVOOD
Google Analytics: a web analytics service provided by Google, Inc., a Delaware company with its principal office at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help VIVOOD.com analyse how users use the website. The information generated by the cookie about your use of VIVOOD.com (including your IP address) will be transmitted to and stored by Google on servers in the United States.
6. Data transfers to third countries
Data transfers to third countries are carried out in accordance with the preceding paragraphs.
7. What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether VIVOOD MADAPAR, S.L. is processing personal data concerning them.
Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where applicable, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. They also have the right to data portability.
In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain it for the establishment, exercise, or defence of legal claims.
In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data. In such case, VIVOOD MADAPAR, S.L. will stop processing the data, except where there are compelling legitimate grounds, or for the establishment, exercise, or defence of possible legal claims.
Where commercial communications are sent on the legal basis of the controller’s legitimate interest, the data subject may object to the processing of their data for that purpose.
If you have given your consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
If you believe that your rights regarding the protection of your personal data have been infringed, especially where you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority through its website: www.agpd.es.
8. How did we obtain your data?
The personal data processed by VIVOOD MADAPAR, S.L. comes from: the data subject themselves.
9. Browsing data
When browsing VIVOOD, non-identifiable data may be collected, which may include IP addresses, approximate geographical location, a record of how the services and websites are used, and other data that cannot be used to identify the user.
Non-identifiable data also includes data related to your browsing habits through third-party services. This website uses the following third-party analytics services:
• Google Analytics.
• Search Console.
This information is used to analyse trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole.
10. Data secrecy and security
VIVOOD undertakes to use and process users’ personal data while respecting its confidentiality and to use it in accordance with its intended purpose, as well as to comply with its obligation to safeguard it and adopt all necessary measures to prevent alteration, loss, unauthorised processing or access, in accordance with current data protection regulations.
VIVOOD cannot guarantee the absolute invulnerability of the Internet network and, therefore, the breach of data through fraudulent access by third parties.
Accuracy and truthfulness of the data
As a user, you are solely responsible for the truthfulness and accuracy of the data you provide to VIVOOD, releasing VIVOOD from any liability in this regard. Users guarantee and are responsible, in all cases, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
11. Acceptance and consent
The user declares that they have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of such data by VIVOOD in the manner and for the purposes indicated in this Privacy Policy.
Changes to the Privacy Policy: VIVOOD reserves the right to modify this policy in order to adapt it to legislative or case-law developments, as well as to industry practices. In such cases, the Provider will announce the changes introduced on this page with reasonable notice prior to their implementation.
12. Commercial emails
In accordance with the LSSICE, VIVOOD does not engage in SPAM practices and therefore does not send commercial emails by electronic means that have not been previously requested or authorised by the user.
In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, VIVOOD undertakes not to send commercial communications without duly identifying them.
