In compliance with the provisions of the General Data Protection Regulation of the European Union and other applicable regulations, we inform you that your data will be processed in our files, for the purpose of maintaining and fulfilling the relationship with our entity, including sending communications within the framework of the aforementioned relationship if you give us your consent.
Furthermore, your data will be transferred in all those cases in which it is necessary for the development, fulfilment and control of the relationship with our entity or in the cases in which it is authorized by a regulation having the force of Law. You may exercise your rights, as well as request additional information, before VIVOOD MADAPAR, S.L. (hereinafter VIVOOD), located at MARINA REAL JUAN CARLOS I-MUELLE DE LA ADUANA S/N, EDIFICIO LANZADERA – 46024 VALENCIA. attaching a photocopy of your ID.
The service provider of the information society must take into account that, in addition to the information provided to the recipients of the service through its “Privacy Policy”, it must have additional legal texts related to other mandatory regulations, such as, including but not limited to, general conditions of contracting, intellectual and industrial property, conditions of use of the website and responsibilities in this regard, or what Law No. 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce may establish in any other precepts outside of its Article 10 or even complete the information that, in relation to this, may be necessary.
Who is responsible for processing your data?
Identity: VIVOOD MADAPAR, S.L.
Company Tax Number: B86702768.
Postal address: CALLE CRONISTA CARRERES, 11 BAJO IZQDA. – 46003 – VALENCIA
Telephone: (+34) 96 631 85 85
email address: info@vivood.com
How is the data collected?
The personal data that VIVOOD collects comes from: Contact form and Subscription form
User rights concerning their data
Everyone has the right to obtain confirmation on whether their personal data is being processed at VIVOOD or not.
Interested parties have the right to:
- Request access to the personal data concerning the interested party.
- Request to have Personal Data rectified or erased.
- Request the restriction of processing.
- Oppose the processing.
- Exercise the right to data portability.
- The right not to be subject to a decision based solely on automated data processing.
- Revocation of the consent given.
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request it be deleted when, among other reasons, the data is no longer needed for the purpose for which it was collected. In certain circumstances, interested parties may request the processing of their data to be limited, in which case it will only be kept for the exercise or defence of legal claims. Under certain conditions and for reasons related to their particular situation, the interested parties may object to the processing of their data. In this case, VIVOOD will stop processing the data, except on compelling legitimate grounds, or the exercise or defence of possible claims. A data portability request may also be made. Interested parties will also have the right to effective judicial protection and submit a claim to the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of their personal data violates the Regulation.
Purpose for processing personal data
When a user fills in the contact form on this website, they are providing personal information for which VIVOOD is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by VIVOOD, only as described in the Legal Notice and in this Privacy Policy. At VIVOOD there are different systems for capturing personal information:
- Subscription form: The following personal information is requested: name, email, city and interests, to respond to the requirements of VIVOOD users we inform you that the information that you provide will be stored on the servers of Soluciones web on line S.L. (VIVOOD.com hosting provider) within the EU.
- By reservation of rooms: In this case, it is redirected to a web platform owned by GLOBAL OBI, S.L.U. The data requested is directly collected and processed by GLOBAL OBI, S.L.U. The files where this data is incorporated are owned by GLOBAL OBI, S.L.U.
There are other purposes for which we process your personal data:
- To guarantee compliance with the conditions of use and the applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
- To support and improve the services offered by this website.
Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website, and which we detail in the cookies policy, are also collected.
- To manage social networks.
VIVOOD may have a presence on social networks. The processing of the data that is carried out on the people who become followers on the social networks of the official VIVOOD profiles will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that proceeds in each case and previously accepted by the VIVOOD user. Your data will be processed with the purpose of correctly managing your presence on the social network, informing about VIVOOD activities, products or services. As well as for any other purpose that the social network regulations allow. In no case will the profiles of followers on social networks be used to send advertisements individually. VIVOOD does not sell, rent or give personal data that can identify the user, nor will it do so in the future, to third parties without prior consent.
Legal basis for the processing of your data
The legal basis for the treatment of your data is: consent.
To contact or make comments on this website requires acceptance of this privacy policy.
The legal basis for the sending of commercial information is the interested party’s consent.
Retention of personal data
The personal data provided will be retained:
- For as long as the commercial relationship is maintained.
• While the deletion thereof is not requested by the interested party.
Who will your personal data be communicated to
To provide services strictly necessary for the development of the activity, VIVOOD, shares data with the following providers under their corresponding privacy conditions:
All utilities offered by third parties are strictly necessary for the development of our services, having been selected in compliance with the rights preserved on this website
The following companies will have access to the personal information necessary to act as data processors, but they will not be able to use it for other purposes. In addition, they must process personal data in accordance with this Privacy Policy and the applicable legislation on data protection.
Hosting: Soluciones web on line S.L. It processes the data in order to perform its services as a hosting provider to VIVOOD.
Google Analytics: analytical web service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on the computer of the interested party, to help VIVOOD.com analyse the use made by users of the website. The cookie generates information about the use (including the IP address of the user) is transmitted directly and filed by Google on its servers in the United States.
Navigation data
When browsing the VIVOOD website unidentifiable data may be collected which may include, IP addresses, registration of use of services and sites, (approximate) geographical location, a record of how the services and sites are used, and other data that cannot be used to identify the user. Other identifying data that cannot be used to identify the user, among which is data related to the user’s browsing habits through third-party services. This website uses third-party analytics services such as:
- Google Analytics.
• Search Console.
This information to manage the site, analyse trends, collect demographic information (from the user base as a whole) and to track the movements of users on the website.
Rights of the user when providing personal data
Everyone has the right to obtain confirmation on whether their personal data is being processed at VIVOOD, or not. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request it be deleted when, among other reasons, the data is no longer needed for the purpose for which it was collected. In certain circumstances, interested parties may request the processing of their data to be limited, in which case it will only be kept for the exercise or defence of legal claims. Under certain conditions and for reasons related to their particular situation, the interested parties may object to the processing of their data. VIVOOD and the companies of the group will stop processing the data, except on compelling legitimate grounds, or the exercise or defence of possible claims. You may exercise your rights by sending an email to lopd@vivood.com
Data Secrecy and security
VIVOOD is committed to the use and processing of data, including personal data of users, respecting their confidentiality and using the data in accordance with the purpose for which it has been collected, as well as to comply with their obligation to save them and adapt all measures to avoid alteration loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations. VIVOOD cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data by fraudulent access to them by third parties.
As a user, you are solely responsible for the accuracy and correctness of the data you send to VIVOOD, exonerating VIVOOD, of any responsibility in this regard. Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them properly updated. The user agrees to provide complete and correct information in the contact or subscription form.
Acceptance and consent
The user declares to have been informed of the conditions on personal data protection, accepting and consenting to the treatment thereof by VIVOOD in the form and for the purposes indicated in this privacy policy. VIVOOD reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In these cases, the Provider will announce the changes introduced with reasonable notice of its implementation on this page.
Commercial mails
In accordance with the LSSICE, VIVOOD does not partake in SPAM practices, therefore it does not send commercial emails that have not been previously requested or authorized by the user. In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, VIVOOD undertakes not to send communications of a commercial nature without properly identifying them.
