360 ASSURANCE

Sanitary Assurance

Assurance with regard to the health of our guests and medical care.

Free travel assistance assurance for bookings made directly on our website
Transport, medical repatriation and travel medical assistance.
Free sending and delivery of medicine without prescription.
Travel medical assistance in the event of accident or illness.
Travel and accommodation expenses for the person accompanying him/her are included.
Accommodation in the hotel by medical prescription free of charge.
Having to return home early due to the death of a second-degree relative.

Hygiene Assurance

Extraordinary hygiene and security measures

Online check-in before arrival. in order to reduce The time and presence of guests in the reception area will be reduced
Disinfectant dispensesr at the entrance to each room and common areas.
Towels or bedding are treated with pure oxygen
The rooms are sanitised with highly effective products to combat viruses.
UV lamp will be available to help disinfect objects.
We increased the frequency with which it carries out cleaning and disinfection in public spaces
Use of masks and gloves, available also for our guests

Experience Assurance

Benefits to ensure that our guests enjoy have a good experience

Preventive health service and healthy remote assistance about nutrition, personal training and mindfulness
24-hour personalised personal assistant service by telephone in 3 languages
Free cancellation of your stay: justified medical grounds, missed flight, hospitalisation of a close relative
Compensation for loss, theft or total or partial destruction of baggage and personal belongings checked in during the flight
No charge if a stay is cut short due to hospitalisation of a close or if your main residence is broken into or damaged